01
Request Account Deletion
To delete your FXBITI account, send an email to support@fxbiti.com with the subject: "Account Deletion Request".
Include the following information: Full Name, Registered Email, Phone Number and Account ID.
Data Control
You are in control of your data.
You can request the deletion of your account and personal data at any time by following the steps below.
02
What Happens After Your Request
Once your request is received, we will deactivate your account, revoke access to the platform, remove login credentials, delete identifiable personal data and cancel associated services.
03
Data Retention (Important)
As a financial platform, FXBITI is subject to legal and regulatory obligations. Some data may be retained for a legally required period, including transaction records, identity verification (KYC) and anti-money laundering (AML) data.
These data are securely stored and used strictly to comply with legal requirements.
04
Processing Time
Deletion requests are processed within up to 7 business days. In some cases, additional information may be required to verify your identity.
05
Partial Data Deletion
If you wish to delete only specific data without closing your account, contact us via email and clearly specify which data you want removed.
06
Security & Verification
To prevent fraudulent requests, we may require additional identity verification. Only the account holder can request deletion.
07
Contact
For any questions related to account deletion or data processing, contact: support@fxbiti.com
08
Policy Updates
FXBITI may update this page periodically to reflect legal or operational changes. We recommend reviewing it regularly.
